We respect the privacy of everyone who visits this site.
Who is responsible for the personal information collected on this Website?
Upper Room Productions Inc. whose registered office is located in Regina, Saskatchewan, Canada controls the personal data collected on this Website.
Special Notice – if you are under 18 years old
Upper Room Productions Inc. does not intentionally collect personal data of persons under 18 years old. If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this Website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
Information collection and use
We collect and use personal information (including name, address, telephone number and email address) in order to:
• respond to queries or requests submitted by you
• process orders or applications submitted by you
• fulfillment of any obligations we have to you including gifting of items from contests and/or giveaways we may hold from time to time
• administer or otherwise carry out our obligations in relation to any agreement you have with us
• anticipate and resolve problems with any products or services supplied to you
• better tailor and improve the features of products and services
• create products or services that may meet your needs.
As part of the products or services offered to you through our Website, the information you provide to us may be transferred to countries outside of Canada.
By way of example, this may happen if any of our servers are from time to time located in a country outside of Canada or one of our service providers is located in a country outside of Canada.
These countries may not have similar data protection laws to Canada.
If we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected.
In addition, if you use our services while you are outside Canada, your information may be transferred outside Canada in order to provide you with those services.
We may use third parties for the fulfillment of our obligations hereunder.
Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website. We may also aggregate details which you have submitted to the Website (for example, the country where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site.
We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this Website.
We may store some information (commonly known as a “cookie”) on your computer when you look at our Website. We are able to read these cookies for information purposes when you revisit our Website.
The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our Website and to enable us to be able to ascertain whether the Website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the Website.
Third-Party Payment Processor
Upper Room Productions Inc. uses PayPal as it’s third-party payment processor. PayPal does not share your financial information with the Website. Upper Room Productions Inc. will not see or have access to your credit card or banking information when you use PayPal to place an order with us. PayPal only provides us with the information required for order fulfilment (for example, your name and shipping address for physical goods).
Third-Party Social Media
Upper Room Productions Inc.’s use of social media serves as an extension of its presence on the Web. Social media account(s) are public. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. Upper Room Productions Inc. uses Twitter, Facebook and YouTube.
Chat rooms, notice boards, newsgroups
Please be careful about what personal information you disclose in this way.
E-mail, Feedback and Forum Facilities
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
Security of your personal data
We have implemented policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as appropriate.
Use of your personal information submitted to other websites
We cannot be responsible for the privacy policies and practices of other websites even if:
• you accessed the third party website using links from our Website; or
• you linked to our Website from a third party website.
We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.
Submission of others personal information
How you can contact us